Whether you're buying, selling, refinancing, or building your dream home, you have a lot riding on your loan specialist. Since market conditions and mortgage programs change frequently, you need to make sure you're dealing with a top professional who is able to give you quick and accurate financial advice. With 30 years in the business, I have the expertise and knowledge you need to explore the many financing options available.
Ensuring that you make the right choice for you and your family is my ultimate goal. And I am committed to providing my customers with mortgage services that exceed their expectations. I hope you'll browse my website, check out the different loan programs I have available, use my decision-making tools and calculators, and apply for a loan in just four easy steps with the short form Application.
After you've applied, I'll call you to discuss the details of your loan, or you may choose to set up an appointment with me using my online form. As always, you may contact me anytime by phone, fax or email for personalized service and expert advice.
Kim Macmillan has assisted financing 2 of my homes now and has done a great job! She's been very diligent about keeping everything confidential and has managed every step of the process well. She's met all timelines I've had and I truly appreciate her hard work. I've recommended her to others already and will continue to. Nice job Kim!
It was such a pleasure working with Kim MacMillan. She was always willing and able to answer all of my questions with patience and a big smile.
We can't believe it was that easy! Kim helped us breeze through our first-time home buying experience painlessly. There was a lot of paperwork and details to be meticulous about, but she walked you through each step and checked our work so nothing was missed. Kim made a great effort to do as much as she could behind the scenes so we didn't need to waste our time and energy fretting about understanding how and why the numbers work. And when it came time to do our taxes and renew policies the next year, she translated every document and new term we were unfamiliar with. We've recommended her to our friends and family and will continue to do so.
I became acquainted with Kim MacMillan in 2008 when I had called her office to inquire about a loan for my very first home. From the moment Kim answered the phone I was impressed by her professionalism, friendliness and industry knowledge. During the uncertain times there after the real-estate bust I was a little hesitant on buying a home because of all the negative stories I had heard. I had called a few other Mortgage Companies to get some quotes but when I called and spoke with Kim there was something completely different about her; she was genuine. I really felt comfortable speaking with her, it was as if I was talking with an old friend or family member. During the process of getting a mortgage for my first home Kim presented me with many products that would be beneficial in my circumstance. Never had I heard or experienced someone that really was passionate about his or her job. Her follow up calls, text messages and emails showed how dedicated she is in keeping her clients in the loop of information regarding their loans. I was so impressed I referred my parents to her when they were thinking about buying a second home. I have been in my home now for three years. Periodically Kim will send me an email to see how I’m doing, remind me of my Mortgage Certificate tax credit during tax season or just say hi. What really spoke volumes to me was recently when I lost my father. Kim would call or text me to see how I was doing while he was in the hospital. She even came to my father’s funeral. I can’t express how much I appreciate her dedication to her clients and overall genuineness.
1. How would you rate my commitment to meeting promised timeframes? Rating:1-10: 10+ 2. How was your service from support staff (processors, notary, loan officer assistants) at Mountain West Financial, Inc.? Rating: 1-10: 10 3. What do you feel, if anything, could be improved with my loan process from start to finish and/or what did you like most? Rating:1-10: I don’t think things could have gone any smoother. There were the inevitable hic-up’s, but you took care of all that. I’m still wondering who this Felix guy is. Thanks so much!
On behalf of my wife and family we wanted to acknowledge Ms. Kimberly MacMillan for all of her diligence and enthusiasm. When we met Ms. MacMillan we were in the process of searching for a jumbo loan for a home in Redlands. As many home buyers do, we contacted several loan originators to have a sense of what we could expect financially on such a home loan. Our search stopped when we met Ms. MacMillan because of her instant friendliness and confidence. She was knowledgeable about the market, our area in Redlands, and always persisted on our behalf. She was patient when rates were not what we wanted and kept us informed the entire process. When one door would close, Ms. MacMillan would be steadfast in opening another door. She did not waiver and even when my wife and I felt as though there may not be a reasonable loan for us, Ms. MacMillan was able to communicate markets and how they work to ease our trepidation. As a physician, I spend a lot of time in the operating room which she respected and provided information and material which were pertinent of getting an excellent loan. She was always courteous and made the process a pleasure. Ms. MacMillan, ultimately, found a wonderful rate for our jumbo loan, and we couldn’t be happier. We developed a friendship throughout this loan process and. Ms. MacMillan keeps in touch to wish our family well. She is a true professional and friend. We have been so positively influenced by Ms. MacMillan’s zest for the real-estate market and her customer service skills that we have referred many of our friends to her. We will continue to work with Ms. MacMillan in the future as we entertain acquiring more property. In the mean time we will continue to enjoy her friendship and wish her great successes. Thank you, to Ms. MacMillan and Mountain West Financial.
My family and I moved to Southern California from New Jersey in 2007; after a few months we decided to take the plunge and purchase a home. I had the pleasure of knowing Kim MacMillan as a professional contact: I knew she was a thorough and dedicated professional and did not hesitate to seek her help in navigating the mortgage mind field! Not only did Kim help us gather everything we needed to apply for a mortgage, she helped us by pointing us to reputable resources to find a real estate agent. She kept in contact with us throughout the whole process and was there to rejoice with us when we closed on our home. She has the tenacity to work with difficult or unusual circumstances and makes the mortgage experience (almost!) enjoyable. I highly recommend Kim MacMillan; she would be my immediate go-to if we ever needed to buy another home!
My husband and I used Kim MacMillan with Mountain West in 2013 as we began the process of purchasing our second home. Because this was the second time going through the loan application and approval process, we had a bit of apprehension about it because of our past experience. With our first loan, the company we went with waited until the last minute to submit important documents and we had to track our loan originator down to get updates and remind her of due dates. Our experience with Kim was nothing like that. Kim was a go-getter, from the start. We had the pre-approval letter ready to go when we needed it. Our documents were submitted on time, every time. When Kim needed something, she called. And called. And called until she was able to get what she needed, whether it was from us or someone else. We had absolutely no worries on meeting deadlines for any of the finance related items with purchasing our home. Kim took time to explain things to us. I feel like she went above and beyond, helping us to get better rates and moving quickly to get those rates locked in. She was on top of our credit report, and even helped us get our score lowered so we could get even better rates. If we ever purchase another home, we will use her again. We recommend her to anyone who needs a home loan.